Long-Term Care - Appealing the results of the dependence evaluation

Every person who submits a claim for a long-term care benefit has the right to appeal the decision of the claims officer on the degree of dependency that was determined for him with regard to routine activities and the need for supervision.

The appeal may only be submitted on decisions that were made on April 24, 2009 and thereafter.

The appeal, including reasons, should be submitted to the NII branch handling the claim, within 60 days from the date on which the claimant received notification of the claims officer’s decision.