Long-Term Care - Tip on long-term care

Anyone who has difficulty filling out the claim form can obtain assistance from the claims officer or from employees of the Counseling Service for the Elderly department at the local branch of the National Insurance Institute. The claim for the long-term care benefit can also be submitted by a person representing the insured (such as a family member, guardian, social worker or nurse).

An appeal from the decision of the NII or the local committee can also be submitted by a family member or guardian of the insured .