Counseling Service for the Elderly

The Counseling Service for the Elderly operates in all the local branches of the National Insurance Institute. The Service was established in order to assist the elderly and their families in solving problems that are unique to old age.

The service is provided by elderly volunteers trained in special courses in universities and colleges to provide counseling, guidance and practical assistance to the elderly.

This is a professional service, run by teams of social workers in every department of every National Insurance Institute branch.

A sympathetic ear and personal support, counseling and receiving information on various subjects, counseling on social and personal matters, counseling for families of the elderly, support groups for elderly people in crisis.

The service in the Counseling for the Elderly departments is provided either during the reception hours in the branches or at other times by advance arrangement.