"One Soul" Reform - Expanding Treatments for Post Trauma, Mental and Head Injuries


The Ministry of Defense's “One Soul Reform also applies to victims of hostile actions, who receive monthly compensation for the following injuries: post-trauma, mental injury and head injury.

As part of the reform, the injured eligibility for treatment was expanded, in 3 categories: alternative care, psychiatric treatment for disabled children and psychiatric treatment for family members.


Further information about the treatments:

Alternative therapies aimed to relieve victims in coping with the symptoms of their injury

Types of treatment included in the basket: Osteopathy, chiropractic, acupuncture, Tuina, medical massage, Feldenkrais, reflexology, Shiatsu, Alexander method, yoga, Watsu, horseback riding, Pilates, horse and animal therapy, music therapy, bio feedback, diet, homeopathy, Tai chi, hypnotic therapy, naturopathy, mindfulness, Bach flowers, Chi kung, Albaum's method, Paula's method, water therapy (such as surfing waves).

  • The maximum repayment amount per year - NIS 5,000.
  • The maximum repayment amount for 2021 - NIS 2,500.

Choosing a therapist is under your own responsibility, and the National Insurance is not liable for the choice of therapist, treatment programs or results.

How to obtain a refund for alternative therapies?

You must schedule treatments and pay them yourself, and we will give you refunds for treatments up to the maximum amount, upon presentation of tax invoices / receipts. The invoice/receipt shall indicate: full patient's name and ID number, visits dates, therapist's full name and business registration number exempt/authorized/private corporation.

A request to receive a refund on treatments can be filed either online through the website, or by downloading a form to fill out by hand, and sending it to a branch by means of the document delivery service.

Important information!

Eligibility for treatments starts from 1.8.2021, upon presentation of receipts.

Mental care for disabled children aged 7-30 years

The maximum refund amount - 351 NIS per visit, including VAT (300 NIS without VAT).

Refund can be obtained only for one hour of treatment per week.

The referral to the therapist will be made directly by the parents and on their own responsibility in the case of minors, or independently in the case of adults.

The National Insurance has no responsibility for the choice of the therapist, the contents of the treatment or its results.

Mental care for family members of a disabled person

Spouse, parents, and in exceptional cases another relative of the disabled person are entitled to treatment.

The maximum refund amount - 351 NIS per visit, including VAT (300 NIS without VAT).

Refund can be obtained only for one hour of treatment per week. The referral to a therapist will be made directly by the family member and on his or her own responsibility.

The National Insurance has no responsibility for the choice of therapist, the contents of the treatment or its results.

How do one get refund?

You must schedule treatments and pay them yourself, and we will give you refunds for treatments up to the maximum amount, upon presentation of tax invoices / receipts. The invoice/receipt shall indicate: full patient's name and ID number, visits dates, therapist's full name and business registration number exempt/authorized/private corporation.

A request to receive a refund on treatments can be filed either online through the website, or by downloading a form to fill out by hand, and sending it to a branch by means of the document delivery service.

If you have questions or look for information about refunds to family members in the framework of the "one soul reform", you can contact the call center at 03-5127118, from Sunday through Thursday, between 8:00 and 14:00.

Important information!

One may submit refund claims by presenting receipts for treatments performed in the last 12 months prior to the day of filing for refund.