Long-Term Care - How to submit the claim

The form Claim for a Long-Term Care Benefit should be submitted to the local National Insurance Institute branch near the place of residence, or sent in by mail. The claim can also be submitted by another person representing the insured (a family member, guardian, social worker or nurse). The opinion of the attending doctor must be written on the claim form, and submitted along with certification of income.

When the National Insurance Institute renders a decision on the claim, the claimant receives notification approving or denying his entitlement. The notification is sent together with information describing the range of services available in the insured’s place of residence, from which he can choose.