Old-Age - Documents that must be submitted

A list of documents that you must submit appears on the claim form and on the explanatory page attached to it. A missing document may delay the handling of your claim.

Please note that you must attach to the claim form authorization from your bank noting the name and address of the bank and the number of the bank account to which the pension is to be transferred or, alternatively, you can provide a canceled check.

If there is no bank near your place of residence, the pension will be paid at the post office or the mobile post (you must inform the National Insurance Institute of the post office branch to which your pension should be sent).

You must collect the pension at the post office no later than the 19^th of the month after the month of the payment. A pension that is not collected from the post office by that date will be added to one of the subsequent payments. If a pension is not collected for 3 consecutive months, payment will be stopped until clarifications are made.

If you are a member of a kibbutz or cooperative moshav
If you are a member of a kibbutz or a cooperative moshav, you can have your pension paid into the account of the kibbutz or the cooperative moshav.

If you are living in an institution
If you are living in an institution and most of your maintenance is paid by a public entity, your pension will be divided at the request of the public entity between you, the public entity and your dependents.

If you cannot collect the pension
If, in the opinion of the National Insurance Institute, you cannot collect your pension due to medical constraints, your pension will be paid to the person appointed to receive it by the National Insurance Institute (notification to that effect will be sent to you in advance).

Changing the place of payment
You can request that the National Insurance Institute change the place of payment of your pension at any time by submitting the Notification of Change of Personal Details form. To this application you must attach authorization from the bank noting details of the bank and joint holders of the account, or, alternatively, you can provide a canceled check. To submit the application to change the place of payment, please contact the NII branch closest to your place of residence.