The National Insurance Institute is at your side during your life, from birth to advanced age, granting you a variety of social rights adapted to changing life situations.
The National Insurance Institute is responsible for the social security of Israeli residents.
Its primary mission is to ensure means of subsistence for those unable to earn their living.
The National Insurance Institute collects insurance contributions from all residents according to their social background and status, and pays benefits to those entitled. Hence, the income of economically established groups is transferred to weak and vulnerable groups and, thereby, the National Insurance Institute contributes to a more equitable distribution of national income and the reduction of dimensions of poverty. Further information...
In order to reduce the volume of files sent as attachments to an online form or through the sending documents service – we recommend that you use the volume reduction guide (in Hebrew)
In the personal area, you will find the documents that the officer requires in order to complete the processing of your claim.
If you wish to send additional documents – you can do so by using the document sending service available here.
You can send us documents via the website or your mobile phone by means of document sending service (without code and password). You can also use your Personal Service account on the website (code and password required)
To use this service, go to the website's home page and click on the link called "Submit Documents" or click here.
Then, choose one of the four options below:
After entering the identification information, you can add a remark to the officer's attention (optional), change the handling branch (by default the handling branch appearing will be that of the insured's area of residence), and select the category and type of document.
Please note – if the category and type of document indicate that you intend to send a claim form that can be submitted by means of the "online forms submission" – the system will not allow the document to be sent and a message will appear prompting you to send the document via "online forms submission".
After selecting the category and document type, click on "Choose file", select the file from your computer or mobile phone's gallery.
The following file formats can be uploaded: JPEG, JPG, TIFF, TIF, PNG, BMP, PDF. Up to 15 different documents can be uploaded, each file up to 10 MB size.
To use this service, log into your Personal Service account.
In the menu on the right, click on "Upload Documents" and select the subject, category and type of document. Then click "Attach File" and select the file saved on your computer or mobile phone.
You can upload the following documents format: JPG, PNG, TIF, TIFF and PDF.
Maximum file size is up to 5 MB.
If a document is required by the system, it will not be possible to upload other documents online with respect to topic for which there is such a requirement.
When there is a document requirement, go to "Required Documents" and at the bottom of the page click on "Upload File".
After clicking "Upload File" a screen will appear with the list of required documents and a button called "Select File". Click on the button to upload the file from your computer or mobile phone, and select the uploaded document from the list. Next, click "Send".