The National Insurance Institute is at your side during your life, from birth to advanced age, granting you a variety of social rights adapted to changing life situations.
The National Insurance Institute is responsible for the social security of Israeli residents.
Its primary mission is to ensure means of subsistence for those unable to earn their living.
The National Insurance Institute collects insurance contributions from all residents according to their social background and status, and pays benefits to those entitled. Hence, the income of economically established groups is transferred to weak and vulnerable groups and, thereby, the National Insurance Institute contributes to a more equitable distribution of national income and the reduction of dimensions of poverty. Further information...
Due to coronavirus regulations, there is no public reception at front desk of branches.
Meanwhile, you can take an appointment for a telephone conversation with a branch's service representative. Once scheduled, a service representative will come back to you over the phone on the scheduled day in order to handle your demands.
אם ברצונכם לבצע אחת מהפעולות הבאות אינכם צריכים להגיע לסניף. תוכלו לבצע אותם אונליין באתר במהירות ובפשטות.
לביצוע הפעולה לחצו עליה.
You can send an inquiry to a branch officer and contact our national support center by means of the website. An inquiry on the website may receive a response by telephone, letter or email.
You can monitor the handling process of the claim you have submitted, receive information on benefits payment and insurance contributions. You can also get information about workplaces, print authorizations and letters.
You can fill out the form online on the website and send it directly to the handling branch, as well as send documents directly to a branch officer
You can order a PIN code for our call centers which will be sent to you by mail or obtain a PIN code by yourself on the Personal Service website.
You can print or order a form to be sent to you by mail or fill out a form online on the website and send it to a branch.
You can order an authorization to be sent to you by mail or print it on the Personal Service website (requires a user code and a password).
You can pay insurance contributions instantly on the payments website. To access the payments website, click here
You can update your bank account details through the website.
To the bank account details update service - click here