Volunteer's Rights

The National Insurance Institute recognizes the important work that volunteers do to help others and for the good of the community and therefore compensates volunteers injured physically or mentally during or as a result of, their volunteer work, just as it compensates people injured at work.

An injury during or as a result of volunteer work includes injuries that the volunteer incurred on his way to the place where he volunteered or on his way home, even if he did not leave from home to go to his volunteering place, or was not on his way home, all according to the regulations that were determined for an injury in a way that is recognized as a work injury.

The NII pays benefits to volunteers according to the regulations concerning work-related injuries. Furthermore in the event that a volunteer is killed while volunteering the NII will pay work-injury dependents pension to the partner of the volunteer and their children, particularly vocational training and living allowance for widows and orphans.


In the wake of the war and the growing number of volunteering activities, the National Insurance will relax the terms of registration and referral of volunteers for authorized bodies. To learn more, click here.

For questions and inquiries during the war, you can contact us online with a "contact us" form.

Please note that any volunteering activity in war time intended to help families of casualties and the security and rescue forces, meet the definition of "objectives involving a national or public interest".

What should I do if I was injured while volunteering?


  • for the status of a person injured during a volunteer activity:
    Anyone who meets the
    volunteer definition
    and is injured during and as a result of volunteering - may be eligible for compensation.
  • Employer must refer you for medical treatment Form BL/250
  • A claim for injury allowance must be completed, and these documents must be attached.
    Please note that the organization that recruited you as a volunteer must complete and sign the application.
  • You can follow the claim process on the Personal Service website.
  • Notification of the decision will appear on the Personal Service website.
  • If your claim is approved, you will receive an accident allowance based on medical certificates and up to 91 days from the date of injury.
    Please note that a certificate of injury recognition will appear on your Personal Service website.
  • To receive reimbursement for medical care related to the injury, you must report to your health maintenance organization with a certificate of your status and medical care receipts.
  • after the accident or have medical certificates for more than 91 days back, we advise you to submit a claim for determination of work disability degree, and a Medical Board to which you will be summoned will determine your percentage of disability caused by the injury.