Personal Inquiries


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​Please note,
  • Unfortunately, due to the overload of inquiries, there might be delays in inquiries response time.
  • Before sending an inquiry, we advise you to go through the frequently asked questions.
  • Information regarding the status of your claim to the National Insurance Institute is available on your Personal Service account.


For the sake of personal privacy, some answers shall be given over the telephone.

Due to personal privacy laws you are requested not to enclose any personal medical information.
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Including the check digit; for inquiries pertaining to disabled child, the child's ID number must be entered.
 

Email answer to personal inquiries requires a pin code If you don't have a pin code, you can order it here.

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