The National Insurance operates in compliance with the Privacy Protection Law. Accordingly, the information received by the National Insurance is stored in databases that are legally managed and used for the purpose of providing services, handling public inquiries, complying with statutory obligations and improving our service.
It should be noted that personal information will not be disclosed to third parties, except in special cases, while making sure to only disclose the minimum required information to preserve your privacy.
Statutory and service improvement
Transfer of information will be made to entities duly authorized by law only.
Please note that you have the right to review the information relating to you, and to request its correction or deletion, in accordance with the provisions of the law.
Furthermore, if you do not agree to these terms, as a rule, you are not legally obligated to provide the information, but this may result in your inability to receive the requested service or negatively affect such service.
Additional details about the use of information
The National Insurance collects personal information for the purpose of providing services and social assistance, in accordance with the law.
The information is collected through various means or initiated inquiries and/or information received by the National Insurance.
The information collected will be used solely for the following purposes:
- Providing the services you have required: Using information to process your claims, process payment claims, provide authorizations, perform legal actions, and more.
- Exercise of rights and obligations: Using information to assist you in exercising your rights and obligations in accordance with the law.
- Performing internal statistical analyses and improving service to insured persons: This data helps the National Insurance to optimize the user interface, adapt the content, and improve the overall browsing experience.
- Compliance with legal provisions: Including reporting to regulatory authorities and supervision by competent authorities, in accordance with legal requirements.
- Improving our services.
Information security and protection
The National Insurance implements strict technological and organizational security measures to protect personal information. These measures include, among other things, the use of encryption, access control mechanisms, and the performance of periodic security audits. Access to information stored in the National Insurance databases is limited only to authorized employees who need it to perform their duties. Each employee is obligated to preserve the confidentiality of the information in accordance with internal directives and legal requirements.
We store your personal information, then the information will be either deleted or rendered anonymous, subject to all applicable laws.
Disclosure of information to third parties
Personal information will not be disclosed to third parties, except in the following cases, while making sure to only disclose the minimum required information:
- For the purpose of providing the service: When it is necessary to transfer information to government or other bodies in order to complete the provision of the requested service.
- When there is a legal disclosure obligation: In cases where we are required to provide information to a competent authority pursuant to a court order or other legal requirement.
- With your explicit consent: After we have received your explicit and detailed consent to disclose the information.
Use of cookies and similar technologies
- The website may use cookies and other technologies to collect aggregate statistical information (such as Google Analytics) to analyze the use of the website and maintain customized settings. These files do not contain personally identifiable information and their use can be managed through your browser settings.
Right to review and correct data
According to the Privacy Protection Law, you have the right to review personal information stored about you in our databases. If you discover that the information is incorrect, complete or inaccurate, you can request its correction, modification or deletion. In accordance with the provisions of the law.
To exercise this right, please contact us at: btldpo@nioi.gov.il. We will handle your request as soon as possible and subject to the provisions of the law.
Changes to the privacy policy
We reserve the right to update this privacy policy from time to time. Any material changes will be posted on the website and effective upon posting. We recommend that you review this policy from time to time to stay up to date.
Contact Us
If you have any questions or comments regarding this Privacy Statement, please contact us at btldpo@nioi.gov.il.