The National Insurance Institute is at your side during your life, from birth to advanced age, granting you a variety of social rights adapted to changing life situations.
The National Insurance Institute is responsible for the social security of Israeli residents.
Its primary mission is to ensure means of subsistence for those unable to earn their living.
The National Insurance Institute collects insurance contributions from all residents according to their social background and status, and pays benefits to those entitled. Hence, the income of economically established groups is transferred to weak and vulnerable groups and, thereby, the National Insurance Institute contributes to a more equitable distribution of national income and the reduction of dimensions of poverty. Further information...
To join the service you can order a user name and password for entering the personal services site ( the method is available for persons age 18 or over who have a amartphone), or you can apply at one of the NII's local branches and you will recive a user name and a password to enter the personal services site.
What can you do on the site?
At your service,
A call center for technical support and clarificationsSundays-Thursdays, between 8:00 and 17:00Tel. 08-6509920
View an informational video regarding the personal services site.
The personal service site.
אתר שירות אישי נועד להציג בפניך מידע אישי באופן ידידותי, זמין ונוח. באמצעות קוד אישי וסיסמה תוכל מהמחשב שלך:
The internet user code and password are designed to access your personal file on the
Personal Service site.
User code and password can be ordered by anyone who is 18 years or older, and does not have an active user code.
Simple, easy and fast – by email
Enter your email address and, a few hours later, a link to an identification process will be sent to you.
Upon successful identification – a temporary user code and password to access your Personal Service site will be sent to you by email and/or by SMS.
You can go to your local branch and receive there a user code and password.
You can use a PIN code for all your inquiries to receive personal information and services through our national phone center and NII self-service stations located outside branches and in public places.
Anyone who is 18 years old or above can order the code.
Ordering by post
After being ordered, the secret code will be sent by mail at your address of residence, as it appears in our records, within a week.
You can go to your local branch and receive there a PIN code.
לשירותך מוקד טלפוני לבירורים ולתמיכה טכנית